Contact Us

Have a question, a tricky doorway, or a product tip? We’re here to help. The fastest way to reach us is by email at [email protected]. We read every note and typically reply within 2 business days.

If you’re seeking a recommendation, include a quick snapshot of your “Porch Profile”: rental or owned, power availability (battery/wired), distance to Wi‑Fi router, nearby sidewalk/road traffic, climate, and whether you prefer local storage or are open to subscriptions.

Brands and PR teams: we accept loaners for testing under our Editorial Policy. Loaners receive no promise of coverage or favorable results and are returned or donated at the end of testing.

FAQ

• Do you offer personalized recommendations?
  • Yes—send us your Porch Profile. We’ll point you to our best‑fit picks and relevant how‑tos. We don’t charge for quick guidance by email.
• Can I send a product for review?
  • You can propose a sample via [email protected]. Samples do not influence our findings. We disclose relationships and use retail units when possible.
• How fast do you update reviews after firmware changes?
  • Critical fixes (security, detection accuracy, alert speed) are queued within 2–4 weeks. Routine updates are batched into quarterly refreshes with clear change logs.